Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of Torus Chess Academy's website, parent portal, student portal, and coaching services. By registering an account or booking a class, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

• "Academy" means Torus Chess Academy, its employees, coaches, and affiliates.
• "Parent" / "Guardian" means the adult who registers and manages an account.
• "Student" means the child enrolled in a programme.
• "Services" means online chess coaching, assessments, tutorials, and related content.
• "Platform" means the website, parent portal, and student portal at toruschessacademy.com.

2. Eligibility & Account Registration

Accounts must be created by a parent or legal guardian who is at least 18 years of age. You confirm that the information you provide is accurate and that you have the authority to enrol the student(s) named. One account may include multiple students from the same family.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at contact@toruschessacademy.com if you suspect unauthorised access.

3. Services

Torus Chess Academy provides live online chess coaching via video conferencing platforms. We offer group classes, 1-on-1 sessions, trial assessments, and structured programmes across six levels. The specific sessions, schedules, and coaches assigned to your student are as agreed at the time of enrolment, subject to reasonable adjustments by the Academy.

We reserve the right to substitute coaches or reschedule classes with reasonable prior notice. In the event of a class cancellation by the Academy, a replacement session or credit will be offered.

4. Trial Assessment

The free trial assessment ("Free Assessment") is a single 45-minute session available once per student. No payment is required. We reserve the right to decline a trial booking at our discretion.

5. Fees and Payment

Programme fees are displayed on our website and are quoted in Indian Rupees (INR) or local currency equivalent. Fees are subject to change with 30 days' notice. Payment is due in advance of the billing period (monthly or term) as selected at enrolment.

We accept payment via our authorised payment processors. All transactions are governed by the payment processor's terms. In the event of a failed payment, access to sessions may be suspended until the balance is settled.

6. Cancellation and Refunds

Please refer to our Refund Policy for full details on cancellations, rescheduling, and refunds.

7. Conduct and Safeguarding

All participants — students, parents, and coaches — are expected to behave respectfully and professionally during classes and on the platform. We have a zero-tolerance policy for:

• Bullying, harassment, or discrimination of any kind.
• Sharing or transmitting inappropriate content.
• Recording classes without prior written consent from the Academy.
• Using the platform for any unlawful purpose.

We are committed to safeguarding children. All our coaches undergo background checks and hold relevant safeguarding certifications. Any safeguarding concern should be reported immediately to safeguarding@toruschessacademy.com.

8. Intellectual Property

All curriculum materials, lesson plans, recorded content, worksheets, and branding published on the Platform are the exclusive intellectual property of Torus Chess Academy. You may not reproduce, distribute, or publish any such materials without our prior written consent. Students may download materials solely for personal, non-commercial learning purposes.

9. Technology Requirements

Students are responsible for having a suitable device, stable internet connection, and the required video conferencing software to attend online classes. The Academy is not liable for interruptions caused by the student's technology or internet service provider.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Torus Chess Academy is not liable for:

• Any indirect, incidental, or consequential losses arising from use of our services.
• Technical failures beyond our reasonable control (internet outages, platform downtime).
• Outcomes in chess ratings, competitions, or examinations.

Our total aggregate liability to you shall not exceed the fees paid for the current billing period.

11. Privacy

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.

12. Modifications to Terms

We may update these Terms from time to time. Continued use of the Platform after the effective date of any change constitutes acceptance of the updated Terms. We will provide notice of material changes by email or via the Platform.

13. Governing Law

These Terms are governed by the laws of India. For students in the United Kingdom, EU, or other jurisdictions, nothing in these Terms affects your statutory consumer rights under applicable local law.

14. Contact

For queries relating to these Terms:
Torus Chess Academy
Email: contact@toruschessacademy.com